Shipping Policy

Shipping Times

It's our goal to ship your order within 2 days of your payment being processed. 

Most orders arrive within 5 days.

Where's My Item?

Once we send your items out the door, we want them to get to you as soon as possible and in perfect condition. We all know that the carriers are doing their best to make that happen, but things happen.

If your item has shipped and you need a tracking number, please email us at

If your item shows as delivered and you can't find it, within 48 hours of expected delivery, please

  • verify the shipping address
  • look for a note of attempted delivery
  • look around the delivery location for your package
  • check if anyone else accepted the delivery (unless it's a health concern)
  • check other places you receive mail as sometimes multiple carriers work together to get an item delivered

If after 48 hours you still haven't received your package, or are having any other issues with the delivery, please contact the carrier directly. 

Shipping Carrier Information

You will be provided with a tracking number as soon as your order ships. 

The following is a list of carriers that we use. If your carrier is not on the list, email us at and we'll be happy to assist you in resolving your issue.

Common Carriers

Contact Information


Phone: 1-800-742-5877

U.S. Postal Service

Phone: 1-800-222-1811


Phone: 1-800-463-3339

DHL Express

Phone: 1-800-225-5345


Phone: 1-804-414-2590


Phone: 1-800-800-8984


Phone: 1-800-334-5000